Keeps Crashing

I was looking forward to using this translator. Maybe it’s okay, if functioning . . . I vaguely remember trying it out when I first purchased it and believe it provided fair translations. However, I haven’t been able to use it because it consistently crashes at the onset. One reviewer said there was no longer a connection to the website. I think a refund would be appropriate.

feathers aruffle about Universal Translator, v2.0.1